We are currently dispatching within 10-14 days of ordering.
We normally manufacture and dispatch within 10 days of receipt of order although this may be extended slightly in busy periods or for custom cages. We can generally accommodate orders that are needed more urgently. Please telephone beforehand if you wish to make arrangements for collection from our manufacturing facility in Lincolnshire.
Cat pens are dispatched by courier in flat packs for easy assembly. Full instructions are provided and we are always on hand to help.
Penthouse Products can ship cat cages anywhere in the world - and we already have customers as far away as Australia - but our checkout can only provide shipping rates for the UK mainland at present. For delivery outside this area, please proceed through the checkout as normal and we will come back to you with a quote for delivery. Should you accept the cost, we will then process your order and take payment. We will not take any payment until you have approved the total cost including shipping. Please bear in mind that shipping to USA is very expensive, usually the cost of the pen itself.
Customers outside the European Union enjoy 20% lower prices as they are not liable for UK sales tax. However, please be aware that you may need to pay import duty to the customs authority in your own country or state.